Shipping policy

Thank you for shopping with ALGAECAL. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy for information about order processing and delivery.

1. Order Processing

Orders are processed within 1–3 business days, excluding weekends and public holidays.

During periods of high order volume, processing may take additional time. We will make reasonable efforts to notify customers of any significant delays.

2. Shipping Coverage

We currently provide shipping within the United States.

Available shipping options and destinations will be displayed during checkout.

3. Shipping Rates

Shipping costs are calculated and displayed during checkout before payment is completed.

Any applicable shipping fees or available shipping promotions will be clearly shown before you place your order.

4. Estimated Delivery Time

Delivery times may vary depending on the shipping destination, selected shipping method, and carrier operations.

Any estimated delivery dates shown at checkout are provided for reference and are not guaranteed.

5. Tracking Information

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after your package has been handed over to the carrier.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee address changes after an order has entered processing or has been shipped.

7. Delayed or Missing Packages

If your package has not arrived within the estimated delivery period, please contact our customer support team.

We will review the available tracking information and assist you with the next steps.

Delivery delays may occur due to carrier operations, weather conditions, or other circumstances beyond our reasonable control.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Please include your order number and clear photographs of the damaged package or product so our team can review the issue.

9. Contact Information

For shipping questions or delivery assistance, please contact:

ALGAECAL Customer Support

Email: xtcgnnjkbvcx@gmail.com

We appreciate your trust in ALGAECAL and thank you for shopping with us.